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Billy Arcement, MEd.
Professional Speaker

  News From the Swamp

By
Billy Arcement, MEd
Professional Speaker, Author, Management Consultant

36570 Swamp Road South
Prairieville, LA 70769
(225) 677-9426

www.searchingforsuccess.com

Copyright 2003 by The Results Group
All Rights Reserved

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PRIVACY STATEMENT: We will not distribute your address to anyone. PERIOD!

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Issue # 19: March 2003
Bringing you ideas from The Results Group
Office on Swamp Road

Our monthly circulation is now 796 and growing. Won’t you help us reach the 1000 mark by midyear and 2000 by the end of the year by recommending a complimentary subscription to your friends and associates
 

In This Issue……….
· Ten Steps to Manage People Well
· Staying in Touch to Grow
· A Challenging Idea for Managers to Consider
· About Our Services
· Building A Focus and Brand
· The First Effort
· Thought of the Month
· Contacting Billy
· Build Your Success Library
· Subscription Info

 

 

Ten Steps to Manage People Well

            The job of managing people can be a difficult one for the unprepared manager. It is not a task to be taken lightly. Failure to take this responsibility seriously can result in the loss of a potentially good employee, a waste of training dollars, or the threat of legal action from dismissals. Whether you supervisor experienced or new employees, why not evaluate your process against this ten-step process.

1. Clearly identify the skills needed for a job before you place someone in it.
2. Structure training to develop the identified skills needed.
3. Spend time observing the actual job performance of your employees.
4. Don’t save your comments. Provide instant feedback to help fine tune skills.
5. Remain positive and encourage clarification questions from employees.
6. Refine job skills with additional training as needed.
7. Formalize your performance reviews to address the competency level of the desirable skills needed.
8. Offer remediation opportunities and create a professional growth plan following every performance review.
9. Re-assess performance after the review to check progress of the remediation process.
10. Document every step of the way.
            Following this sequence guarantees employees a fair evaluation of their performance. If some employees are found to be incapable of doing the job even after this in-depth monitoring of their progress, it is either time to transfer them to another job or face the only other alternative—dismissal.
Hire, train, observe, provide feedback, remediation, and accountability—important steps for managing people fairly and keeping the lawyers away!

 

Staying In Touch To Grow

            Please notify us if your email address changes.  Send your new address to barcement@eatel.net and we’ll update our distribution list. 

A Challenging Idea for Managers to Consider

 

            We’ve just discussed the responsibility managers have to help grow the careers of those under their supervision. While doing this, we cannot forget that we also have a need to continuously grow our own skills. We need our own professional growth plan as well. It doesn’t matter if you own the company. That does not excuse you to perpetuate your way to ignorance.
            In this fast paced world, knowledge grows almost at the speed of light. It is impossible to stay abreast of all the information available. But, by having a structured, focused approach to strengthening our weaknesses and building on our strengths, we can maximize our growth potential. The more we know, the better we can help those under our supervision. Commit now to becoming the best you possible. It is never too late to begin
 

 

About Our Services

Click on any tab at the top of this newsletter, to go to my website, www.searchingforsuccess.com.  Look through the site and evaluate our services, download an article, contact us.  We’d love to talk to you.

Building A Focus and Brand

            Can you complete this statement? “The pause that refreshes: __________.” If you filled in the blank with the words, Coca Cola, you’ve just verified the power of focus and branding for product identification. This phrase has not been used by Coca Cola for many years but the idea is deeply engrained in the minds of consumers who were around when the branding slogan was created.
            What is your company doing to establish such an identifiable phrase and brand? Are you positioned in such a manner that when your branding phrase is said, people immediately think about you?
            To answer these questions about my own company, The Results Group, I recently engaged in a brainstorming session with my speaker friend, Doug Smart, CSP from Atlanta, GA. Doug and I spent over an hour working on a focus and brand for one segment of my business—work with school boards across the United States.
            Those of you who are familiar with my background know that I have extensive experience in school board service. I’ve presented to national, regional, state and local school board meetings during in the past 20 years but still found myself lacking real market identification. My discussion with Doug helped develop an eight-word phrase—“Teaching politically free boardmenship that keeps children first.”
            This statement captures the core message I always strive to have school board members understand and put into practice. It is simple, memorable, emotional, and right on target with my message. Thanks Doug!
            By the end of the year, every state school board association will be familiar with this message. It now forms the foundation of my positioning efforts in this market.
            Why not spend time thinking about the real focus of your business? Boil your thoughts down to as few words as possible. This is really energizing. Then, engage in a campaign to let the world know your identify.
            That’s what I plan to do!
 

The First Effort

            OK. I’m not bashful about spreading the word. Does your local school board need help? Do they need to take the “politics out of politics?” Why not have them contact me to review the specific services developed just for them or simply pass on a contact to me and I’ll do the rest.
            PS: These ideas also with other political bodies such as city, county or parish officials. Let’s get on a campaign to refine the political atmosphere of this country and move the focus to servant leadership for citizens and children.

 

Thought of the Month

“It’s not what you know that counts. It’s what you do with what you know that makes a difference.”

            One of my pet phrases is that “Knowledge is only potential power.” It takes real action to possess power. I’m a great believer in learning but simply building knowledge is not enough. One must apply that knowledge to some act to get results.
            Assess what you know. Now assess how you use that knowledge. Do you have a personal library that is unused? Commit today to be the user and applier of knowledge. That commitment will separate you from the masses and propel your position towards the stars.
            Don’t be embarrassed to use what you know or to learn more every moment you can. Those are qualities of a winner and I believe that is what you deserve to be. Learn! Act! Achieve! Not a bad sequence for those who want to get the most and best out of life.
 

Results Box—A Call To Action

Is there any specific management or self-development question you’d like to see addressed in future newsletters?  Forward your question to barcement@eatel.net and look for your answer in a future issue.

Contacting Billy

Billy Arcement, MEd., can be the choice for your next business meeting, in-house training, convention keynote, workshop, or management-consulting project. He is a seasoned presenter, leader and manager. His “Cajun Stories” bring a special brand of humor to your meetings, delights your audience and helps drive home the points presented. It’s a winning combination guaranteed to make your event a success.
Go to http://www.searchingforsuccess.com to learn more about Billy’s programs and services that will help you produce greater profits, increase teamwork, improve morale and bring more job satisfaction to employees. Our results are guaranteed!

 

Build Your Success Library

Could you use a little more success in your life? Order my book, Searching for Success. Apply the principles discussed and watch what happens. I guarantee you will sense the improvement or I’ll refund your payment! Contact us and we’ll ship the book to you the same day. Email or phone in your order and we’ll bill you. We’re trusting people!

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Make A Difference
In Your Life

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Searching for Success

$15.00 including S&H
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The Results Group
36570 Swamp Road South
Prairieville, LA 70769
(225) 677-9426
toll free (888) 376-7374
barcement@eatel.net

 

Copyright © 2003, The Results Group, All Rights Reserved